Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our QR code management application and services.
Important Notice
By using our application, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Personal Information
We collect information that you provide directly to us, including:
- Account Information: Name, email address, phone number, and password
- Contact Details: Emergency contact information for QR code activation
- Profile Information: Vehicle details, pet information, or business details
- Payment Information: Billing details for purchases (processed securely via third-party payment processors)
Automatically Collected Information
When you use our application, we automatically collect certain information:
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: App features used, time spent, QR scans performed
- Location Data: Approximate location when scanning QR codes (with your permission)
- Camera Access: Used solely for QR code scanning functionality
QR Code Related Data
- QR Information: Serial numbers, activation status, scan history
- Communication Data: Messages sent through the QR notification system
We use the collected information for the following purposes:
Service Delivery
To provide, maintain, and improve our QR code management services
Account Management
To create and manage your account, process payments, and handle customer support
Communication
To send notifications about QR scans, service updates, and promotional offers (with your consent)
Security & Fraud Prevention
To detect, prevent, and address technical issues, fraud, or illegal activities
Analytics & Improvement
To analyze usage patterns and improve our services and user experience
Legal Compliance
To comply with legal obligations and enforce our terms of service
We do not sell your personal information. We may share your information in the following circumstances:
With Your Consent
When you authorize us to share information with third parties
Service Providers
With trusted third-party service providers who help us operate our services (payment processors, cloud hosting, analytics, customer support)
QR Code Scanners
Information you choose to make visible on your QR code (like contact details) will be shared with people who scan your QR code
Legal Requirements
When required by law or to protect our rights, users, or the public
Business Transfers
In connection with a merger, acquisition, or sale of assets
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
Encryption
Data transmitted between your device and our servers is encrypted using SSL/TLS
Secure Storage
Your data is stored on secure servers with restricted access
Access Controls
Limited employee access to personal information on a need-to-know basis
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
We retain your personal information for as long as necessary to:
- Provide our services and maintain your account
- Comply with legal obligations
- Resolve disputes and enforce our agreements
When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or legitimate business purposes.
You have the following rights regarding your personal information:
Access & Update
Access and update your account information through the app settings
Delete Account
Request deletion of your account and associated data
Data Portability
Request a copy of your data in a machine-readable format
Opt-Out
Opt-out of promotional communications at any time
Location Services
Control location permissions through your device settings
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.
Our application may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
Third-party services we use: Payment processors (for secure payment processing), Cloud storage providers (for data storage), Analytics services (for app improvement), Push notification services (for alerts)
Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to our facilities and service providers globally.
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy in the app
- Updating the "Last Updated" date
- Sending you an email notification (for material changes)
Your continued use of our services after changes constitutes acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
support@digipehchan.in
Phone
+91 11 6929 0306
Address
DigiPehchan
Firozabaad, Uttar Pradesh 205135
India
Your Privacy Matters
We are committed to protecting your privacy and maintaining the security of your personal information. This privacy policy is designed to be transparent about our data practices and help you make informed decisions about using our services.